How do I track my order?
Use the tracker above — enter your order number (found in your confirmation email) and we'll show you real-time status. You'll also receive SMS and email updates at each stage.
Can I cancel or modify my order?
Orders can be cancelled or modified within 15 minutes of placement. Go to Orders → Active Orders in the app. After 15 minutes, the kitchen begins preparing and changes can't be made — contact us and we'll do our best.
My delivery is late — what should I do?
Check the tracker first; delays are sometimes updated in real time. If your order is more than 30 minutes past the estimated time,
contact us and we'll investigate. Late deliveries may qualify for a credit.
Items are missing from my order
We're sorry about that! Please take a photo of what you received and
submit a ticket within 48 hours. We'll reship missing items or issue a credit — your choice.
Can I change my delivery address?
Address changes are only possible before the order enters preparation. Go to Orders → Edit Address. If it's too late, contact us and we'll try to intercept with the driver.