Your current plan is highlighted. Changes take effect on the next billing cycle.
How do I request a refund?
Refund requests submitted within 14 days of charge are processed automatically within 5–10 business days. Go to
Account → Billing → Request Refund, or
submit a ticket and we'll handle it for you.
How do I pause or cancel my subscription?
Go to Account → Subscription → Manage Plan. You can pause for up to 3 months or cancel anytime. Your access continues until the end of the billing period — no partial refunds, but no surprise charges either.
How do I update my payment method?
Go to Account → Billing → Payment Methods. You can add a new card, PayPal, or Apple/Google Pay, and remove old methods. Changes apply immediately to future charges.
Where do I find my invoices?
All invoices are available under Account → Billing → Invoice History. Each PDF invoice is available to download. They're also emailed to you automatically on each billing date.
I was charged twice — what happened?
This occasionally happens during payment method changes.
Contact us immediately with the two charge amounts and dates. We'll investigate and refund any duplicate within 2 business days.