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App Help

iOS & Android support

Get your Simmer app running smoothly โ€” from installation to advanced features.

๐ŸŽ iOS
๐Ÿค– Android

Update the app (iOS)

Open the App Store on your iPhone or iPad.
Tap your profile icon in the top-right corner.
Scroll down to find Simmer in the pending updates list.
Tap Update. Simmer will download and install the latest version.

Current version: 4.2.1 ยท Requires iOS 16.0 or later

Save recipes offline (iOS)

Available for Pro and Family plan subscribers.

Open any recipe in the Simmer app.
Tap the ๐Ÿ”– bookmark icon in the top right.
Select "Save for offline" from the options.
The recipe downloads automatically. Access it anytime from My Cookbook โ†’ Offline.

App crashing or not loading (iOS)

Force-quit the app: swipe up from the bottom, pause, swipe Simmer up. Reopen the app.
Check for updates in the App Store (see above).
Restart your iPhone: hold Side + Volume Down until power slider appears.
If still crashing, delete and reinstall: long-press Simmer icon โ†’ Remove App โ†’ Reinstall from App Store. Your data is saved to the cloud.
Still broken? Contact our team with your device model and iOS version.

Sync across devices

Your cookbook, preferences, and meal plans sync automatically as long as you're signed in with the same account. If sync seems stuck:

Make sure you're signed in to the same account on all devices.
Check you have an internet connection on all devices.
Pull down on the home screen to force a manual sync.
If data is still missing after 5 minutes, sign out and back in.
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